相关的网站链接

http://www.cellularabroad.com/italySIMop.html

Italy (Telecom Italia Mobile - TIM) Prepaid SIM Instructions
Your Phone Number:
Your Italian cell phone number is located on the back portion of your "TIM Card" where it says, "N. Tel:" (ex. N. Tel:3397732549).

Dialing information
In order to call to your Italy cell phone number from the USA, the correct sequence is 011-39, then the Italy cell phone number including the area code (ex. 011-39-334-5551212). Please be sure to inform anyone who has your Italian cell phone number as to the proper dialing sequence in order to insure you receive your calls.

To call from Italy back to the US, you would dial 001, then the phone number to be dialed including the area code (ex.:001-212-555-1212). Keep this in mind when programming phone numbers into your address book.

Installing the SIM chip:

Be sure that your phone is fully charged.
Snap out the Italy SIM chip from the SIM card/chip holder and insert the chip into your GSM Phone with the metal portion facing down as to make contact with the contact prongs. (You will usually find your phone's SIM tray underneath the battery of your GSM cellphone).
Note: After installing the SIM chip, you'll be able to add numbers to your address book, but you will not be able to make a call until you're in Italy.

Activating Your Service:

Go to Italy
Turn on phone
Place a call in order to activate service

Network Detection:
GSM networks broadcast their presence, so your phone will display the name of a local GSM carrier when turned on. [Note: The Ericsson R520 automatically switches bands by default, so the rest of this section will not apply if you have this phone.] If you get a message to the effect of "No network detected", you probably need to manually set your handset to switch to a foreign GSM band. Most GSM carriers in North America use 1900 MHz, while those in other parts of the world use 900/1800 MHz. To change your GSM band, consult your phone manual under "Network".

Language Selection:
If your GSM phone with TIM Card? displays menus in Italian and you'd like to view them in English, follow these steps: (These instructions are for the Ericsson R520. Other phones should use similar navigation.)

At the welcome screen, click the right arrow once.
Enter "4 6 1" and then the "Yes" or "Send" button to take you to the language settings.
Use the up/down button to take you to English.
Click the ?Yes/Send? button to set your selection.
In order to hear information such as your available credit and to add talk time, we recommend that you switch the default language from Italian to English.
Enter 4916 ?Yes/Send?. In Italian, you will hear an automated message (stating your credit and expiration date).
After this message, there is a slight pause followed by the choice of 5 options. Press the 5 key (for language selection)
Then press the 2 key to select English.
Press 8 in order to confirm the selection.

Adding Talk Time:
Additional call credit can be added by purchasing recharge cards called the "TIM RICARICard". You can purchase them in denominations of 5, 25 and 50 Euros (€) at tobacco shops, magazine kiosks and any convenience store displaying the RICARICard logo. Even if you have zero credit, since incoming calls are always free, you will still be able to receive calls.

Remove the scratch-off surface (usually on the back of the card) in order to expose the 16 digit code
Enter 4916 ?Yes/Send? from your handset and enter 2 for the recharge option
Enter 1 for the RICARICard recharge option
Enter the 16 digit code then ?Yes/Send?
The number will be repeated back to you. Press 8 to confirm.

Rates:

All incoming calls are FREE, regardless of their origin or duration.

International
USA, Canada and Europe = € 0.40 per minute *
* € 0.15 are debited when the party called answers the phone

Domestic
[Zero Scatti Plan]
Any TIM Cellphone = € 0.15 per minute
Landlines and Other Cellphones = € 0.45 per minute

[Unica Plan]
All domestic calls € 0.18 per minute + € 0.15 connection charge

Changing Calling Plan
The current default calling plan's (called the Zero Scatti), while having low rates, is not the most advantageous for most domestic calls. The Unica calling plan (also know as "calling profile"), offers domestic rates at 18 Euro cents per minute regardless of what domestic Italian number you call. Note that with the Unica plan there is also a 15 Euro cent connection charge per domestic call. If you would like to change from the default calling plan, here are the instructions:

Enter 4916 ?Yes/Send?. Follow the instructions to select the Unica plan. Don't forget to switch the default language into English!
International rates are not affected if you change to the Unica plan.

Checking Your Credit:
You may check your credit by dialing 4916 ?Yes/Send?. You may also be able to use *123# ?Yes/Send?

Customer Service:
Dial 119 ?Yes/Send? from your handset to speak to a TIM Customer Service rep.
To reach Cellular Abroad, call 310-306-4680 8AM to 6PM Pacific Time, 7 days a week. You can also send email to support@cellularabroad.com.

PIN and PUK codes:
The PIN (Personal Identification Number) code prevents unauthorized access to the SIM card in your phone. For your convenience, the PIN check feature has been left OFF by default on your TIM? SIM card. It is very strongly recommended that you leave this feature AS IS! If you enter the PIN code incorrectly 3 times in a row, the SIM card will be blocked. To un-block the SIM card, you will need to enter the PUK (Personal Unlock Key) code. (Again, since the PIN check feature is disabled, this information is only supplied to satisfy all the curious people who want to know, "What's this card with the PIN code?")

Voice Mail:
(The prompts you hear during this process are in Italian – you may find it useful to enlist the help of a friendly Italian.)
To change the voice mail menu to English:

Dial 4920 ?Yes/Send?
Listen to the menu choices and push 3 after the third choice is mentioned (“tre” in Italian)
Again, listen to the choices and again, press 3 after the third choice is mentioned
Finally, press 1 to confirm the selection to English
To check messages: call 4919 ?Yes/Send? – the choices you hear will now be in English
Follow the instructions to setup a personal greeting
To cancel messages: press 77 when listening or 7 after listening
To save a message, press 9

Service Life:
Your Italian SIM Card is valid for one year from activation plus one month in which you may only receive calls (even with expired credit). Each recharge will extend the validity period for 12 months. If you do not load your card within a 12 month period, the SIM card and accompanying phone number will expire. You may reload as often and as many times as you like.

?2003 Cellular Abroad
Revised 20 Aug 2003